Privacy and Cookie Policy

Contact details
Viante Health
François HaverSchmidtwei 2
8914 BC Leeuwarden
The Netherlands
email: privacy@viantehealth.com
chamber of commerce no: 58489843

Personal data we process
We process your personal data when you use our services or provide this information yourself. We collect, among other things:
– first and last name
– address details
– phone number
– email address
– payment details
– IP address
– data about your activity on our website
– information entered via intake forms for personal guidance, including health, lifestyle and wellbeing data

Special and/or sensitive personal data
Via intake forms you may voluntarily provide sensitive data, such as:
– health information
– lifestyle-related information
We only process this data:
– with your explicit consent
– for the specific purpose you provided it (such as personal guidance)
We only request information necessary for intake and guidance.

Purposes and legal bases
We process your data for the following purposes:
– processing orders and payments
– providing access to courses and member areas
– offering personal guidance based on intake forms
– improving our services
– sending service emails and marketing communication (only with consent)
Legal bases include: performance of a contract, legal obligation, legitimate interest, and/or your consent.

Retention periods
– invoice and payment data: 7 years (tax obligation)
– intake forms and guidance records: up to 2 years after completion, unless legally required longer
– marketing data: up to 2 years or until consent is withdrawn

Sharing personal data with third parties
We only share data when necessary, such as with:
– payment providers
– hosting services
– email and communication platforms
– secure learning environments or cloud storage
We sign data processing agreements with all processors. We do not share your data with third parties for commercial purposes without your consent.

Cookies and similar technologies
We use:
– functional cookies (essential for site use)
– analytical cookies (anonymous usage tracking)
– marketing cookies (only with your consent)
You will be informed about cookies and asked for consent on your first visit.

Cookie settings
You can adjust your cookie preferences at any time through your browser settings.

Access, correction or deletion of data
You have the right to:
– access your data
– correct your data
– delete your data
– withdraw your consent
– object to processing
Send requests to privacy@viantehealth.com. We will respond within 30 days. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Security
We take appropriate steps to protect your data, including:
– SSL-secured connections
– protected storage of intake forms
– limited internal access to personal data

Changes
We reserve the right to update this policy. The latest version is always available on our website.

Last updated: April 20, 2025